Client Feedback

With 5 being strongly agree and 1 being strongly disagree, please rate the following statements. Please only answer questions that are relevant to your experience.

1. CTM responded to your enquiry in a timely manner

2. During the tender stage the project specification was accurately captured and the quotation/tender was presented in a clear and factual format.

3. Once the order/sub contract was awarded, you were satisfied with the project management of the contracted works.

4. The product manufactured was to your quality expectations.

5. The performance and conduct of the installation team was satisfactory.

6. During the scheduled works, CTM fulfilled their Health, Safety and Environmental obligations.

7. The contract managers offer great after sales support.

8. The project was completed on schedule to the agreed programme.

9. Any complaints were dealt with promptly to your complete satisfaction.

10. You are satisfied with CTM Systems Limited overall performance.

11. You would recommend/trade with CTM Systems Limited in the future.